Over the past couple of years I have been working with Shirley Anton on many McVac Environmental insurance matters. Shirley, while working at Ferguson & McGuire, is our go to person for all our Company's insurance requirements which include workers compensation, general liability, truck, auto, and equipment coverage. When problems or any other insurance issues arise I know I can call Shirley and depend on her to handle the situation on time, every time.
Shirley always represents herself in a professional manner and is an asset not only to Ferguson & McGuire but to the insurance industry itself. I am glad to have Shirley as an insurance working partner and appreciate everything she has done for me and McVac Environmental Services, Inc.
Joseph J. Barraco
McVac Environmental Services, Inc.
This letter is something I should have written long ago. I want to thank you for the many years of excellent service you've provided our family during some confusing and sometimes difficult times.
Whenever we've had a situation requiring anything to do with home or auto insurance you've always been on the other end of the phone providing expert advice and the information needed. It's also very refreshing to hear your human voice when I dial your number instead of having to punch through an endless number of keys only to get an automated system.
You've also provided very timely quotes on our insurance needs at very competitive rates. I look forward to many more years of working with you and Ferguson & McGuire.
Joseph R. Thibodeau
1 just wanted to drop you a note of thanks for the way Shirley Anton helped with the handling of our Gym Floor claim, As you know our Gym represents 30% of our facility and to have it out of commission is a hardship to both the YMCA and our members, Your help in getting us put back together was greatly
The Gym is now reopened and the members are commenting that this Is the best it has ever looked.
Wallingford Family YMCA
My husband Bill and I have been clients of Ferguson and McGuire for close to twenty years. In today's world with businesses constantly reinventing themselves, changing their name, reducing their services and altering their staff, Ferguson and McGuire has been a constant and a comfort in our lives continuing always to provide first class service (Marcia Tigner and Sandy Matthias), competitive rates, and convenience.
With great pleasure, I am forwarding this letter to you with regard to the exceptional quality of your service to our office.
I enjoy working with you as it is not only always professional but very friendly. If you are unavailable at the time of my call I know I can always anticipate a prompt and informed response from you. Your strongest selling point is your personality and your knowledge of our accounts. I know that you are willing to research any questions that I have had and have always got back to me with the fullest of details you can provide.
I know based on my experiences with many different insurance offices, it is never a chore to have to contact you and I would definitely refer my friends, family and business associates to you knowing full well that they will receive the utmost service from you.
What can I say with regard to serving your clients better? As you have already provided the best service I can ask for by working diligently with me when we had concerns regarding our audits I am not sure what else I could possibly ask more of you.
Jennifer L. Ritchotte
Office Manager/Bookkeeper for
Waverly Builders, LLC
I would like the thank you for the many years of quality service I have received from you and your agency. You have always been available to assist me and help on any insurance needs that I have had. In addition, you have always been able to match me to a carrier that fits my current needs. All this has been done with a friendly positive attitude. This type of service is unfortunately not something that is found everywhere theses days.
Thank you for the expert help and guidance for all these years, I look forward to working with you for many more years.
Richard K. Otte
As I am sure you are aware, Kristin Garrison is an invaluable asset to your corporation. From the onset of becoming my account ex.ecutive she displayed the highest level of professionalism, work ethic and sound judgment Kristin's broad knowledge in her field is superior and her command of my account always exceeds my expectations. Without reservation, I hereby attest to her excellent reputation and with the utmost confidence, would recommend her for the highest consideration to any of my family, friends or coworkers .
Paul M. Baker
Country Carpenters, Tnc. & Early New England Homes